itSM Solutions Partners with Headway to offer Discounted ITIL Training Programs to the Unemployed

FOR IMMEDIATE RELEASE
(Free-Press-Release.com) August 13, 2009 --

A trusted source for accredited online and classroom IT Service Management (ITSM) training and certification programs, itSM Solutions today, announced a partnership with the Headway program (http://www.practical-itsm.com/headway) to offer unemployed IT Prosessionals discounted access to its complete suite of ITIL V3 online self-study training and certification programs. These discounted, online self-study training programs will enable IT professionals to align the certifications on their resume with the ITSM role (General Practitioner, Specialist, Practice Manager or Expert) they are looking to play within an IT organization.

This next-generation training solution of online training videos, student courseware, expert mentoring services and direct to your PC examination services enables students to prepare for the exams along with acquiring the practical guidance on how to apply that knowledge in a real-world ITSM environment. Accredited by CSME, the first U.S. base APMG examination Institute, all online training programs include:

- Online Pre-Recorded Video Lectures - Enables students to control their own training schedule and to select the venue (home, office or training center) that works best for them.

- Online Student Courseware - Enables students to review the courseware online and/or print out one local copy that they can add to their ITSM professional development library.

- Online Exam Services - Our flexible proctoring solutions enable students to take exams direct from their PC using a web cam or through the use of an accredited personal proctor. Click for Test Taker Preparation Manual

- Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with ITIL Expert Mentors (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying ITSM best practices in their real world environment.

- Multiple Packaging & Subscription Options - Enables students to pick the package and subscription that works best for them.

- PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status.

All programs except Managing Across the Lifecycle (available in September 2009) are available for immediate delivery. Programs include:

- ITIL V3 Orientation
- ITIL V3 Foundation
- ITIL V3 Foundation
- ITIL V3 Lifecycle - Strategy
- ITIL V3 Lifecycle - Design

- ITIL V3 Lifecycle - Transition
- ITIL V3 Lifecycle - Operation
- ITIL V3 Lifecycle - Continual Service Improvement (CSI)
- ITIL V3 Capability - Operational Support & Analysis (OSA)
- ITIL V3 Capability - Release Control & Validation (RCV)
- ITIL V3 Capability - Planning, Protection & Operations (PPO)
- ITIL V3 Capability - Service Offerings & Agreements (SOA)
- ITIL V3 Expert - Managing Across the Lifecycle
- ITIL V3 Expert - Service Manager Bridge

The special pricing coupon code can be obtained by contacting Jeanette Smith at jsmith@practical-itsm.com or 214.682.6322. Additional information on any of the online programs can be obtained by contacting itSM Solutions sales at 401-764-0720 or sales@itsmsolutions.com.

About itSM Solutions LLC
Founded in 2002, itSM Solutions™ is a content development company specializing in

the development of value based classroom and online training programs that help IT organizations acquire the knowledge and skills to create, integrate and operate ITSM programs. itSM Solutions™ is also the founding member of the Linkedin community The ITSM Practitioner Alliance, the industry\'s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards

More information can be found online at http://www.itsmsolutions.com

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