First Financial Credit Union has chosen Focus on Elder Financial Abuse for Credit Unions — The Edcomm Group’s eLearning program on Elder Financial Abuse Compliance training — along with Edcomm’s own Learning Management System (LMS), Learning Link® for hosting and maintenance, for its corporate-wide training needs.

With more than 5 million cases per year, financial abuse of elders is the number one crime committed against persons age 65 and older. Currently, 17 states and Washington, D.C. have passed laws that require employees of banks, credit unions and money service businesses to report suspected cases of elder financial abuse. Another 33 states recommend it. Congress is expected to pass the Elder Justice Act of 2006, which will make this federal law.

The Edcomm Group has been a driving force in the campaign to educate bank, credit union and money services businesses personnel about elder financial abuse. Edcomm’s course, Focus on Elder Financial Abuse for Credit Unions, is designed to help credit unions cope with the new laws targeting elder financial abuse by teaching front line staff about how to best serve their elderly customers while reducing compliance risk.

Focus on Elder Financial Abuse is a comprehensive eLearning program providing training on issues related to elder financial abuse. The course covers: defining elder financial abuse and the laws governing it, detecting the red flags of elder financial abuse, and reporting elder financial abuse properly. Focus on Elder Financial Abuse is geared towards teaching participants how to identify elder abuse and how to protect both the credit union and its members, with accurate, compliant reporting.

Since 1933, First Financial Credit Union has been committed to serving its member-owners and to the communities where they live and work. It is committed to its members’ financial well-being by continually providing value-added products and services that meet evolving needs, which help them save time and money.

The Edcomm Group has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. In addition to the development of customized programs, The Edcomm Group offers many off-the-shelf courses such as Teller Training, Compliance Training and Systems Training specifically designed for banks, credit unions and money services businesses that have proven themselves effective in organizations around the world.

The Edcomm Group is a 19-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share — providing bottom-line results. The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.


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