itSM Solutions®,(www.itsmsolutions.com)announced today a FREE TRIL KIT for its ITIL V3 Intermediate online self-study certification training program. These unique ITIL V3 online training programs deliver the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue.

The FREE evaluation kit includes a fully licensed copy of the ITIL V3 Service Lifecycle Operation and Capability Operational Support & Analysis (OSA) classes. The goal of the evaluation is to provide the IT practitioner an opportunity to experience the complete program (registration, instructor video's, student courseware and mentoring support) without having to purchase the product first. "It's a true 100% online Try Before You Buy program" stated Rick Lemieux, Managing Partner at itSM Solutions.

This next-generation training solution of online training videos, student courseware, expert mentoring services and direct to your PC examination services enables students to prepare for the exams along with acquiring the practical guidance on how to apply that knowledge in a real-world ITSM environment. Accredited by CSME, the first U.S. base APMG examination Institute, all online training programs include:

- Online Pre-Recorded Video Lectures - Enables students to control their own training schedule and to select the venue (home, office or training center) that works best for them.

- Online Student Courseware - Enables students to review the courseware online and/or print out one local copy that they can add to their ITSM professional development library.

- Online Exam Services - Our flexible proctoring solutions enable students to take exams direct from their PC using a web cam or through the use of an accredited personal proctor. Click for Test Taker Preparation Manual

- Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with ITIL Expert Mentors (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying ITSM best practices in their real world environment.

- Multiple Packaging & Subscription Options - Enables students to pick the package and subscription that works best for them. Programs include:

-Individual Class Subscription - This subscription offer enables students to access
individual certification programs. Subscription offers include 30, 60 or 90-day
packages.

-Value Bundle Subscription - This subscription offer enables students to purchase
discounted certification bundles aligned with the Roles they play within IT.
Subscription offers include 30 to 360-day packages.

-Enterprise Subscription - This subscription offer enables enterprises to purchase
unlimited access to the complete ITIL V3 certification training library. Subscription
offers include one, two and three-year packages.

- PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status.

All programs are available for immediate delivery. Programs include:

- ITIL V3 Orientation
- ITIL V3 Foundation
- ITIL V3 Foundation
- ITIL V3 Lifecycle - Strategy
- ITIL V3 Lifecycle - Design
- ITIL V3 Lifecycle - Transition
- ITIL V3 Lifecycle - Operation
- ITIL V3 Lifecycle - Continual Service Improvement (CSI)
- ITIL V3 Capability - Operational Support & Analysis (OSA)
- ITIL V3 Capability - Release Control & Validation (RCV)
- ITIL V3 Capability - Planning, Protection & Operations (PPO)
- ITIL V3 Capability - Service Offerings & Agreements (SOA)
- ITIL V3 Expert - Managing Across the Lifecycle
- ITIL V3 Expert - Service Manager Bridge


Pricing and availability can be obtained by visiting our web site at www.itsm solutions.com or by contacting sales at 401-764-0720 or sales@itsmsolutions.com.

About itSM Solutions LLC
Founded in 2002, itSM Solutions™ is a content development company specializing in
the development of value based classroom and online training programs that help IT organizations acquire the knowledge and skills to create, integrate and operate ITSM programs. itSM Solutions™ is also the founding member of the Linkedin community The ITSM Practitioner Alliance, the industry\'s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards

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